You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Mac's Auto Repair LLC:
I have been a Customer of Mac's Auto for over ten years. I have never left that shop feeling like I was taken advantage of or cheated. I would never hesitate sending anyone to Mac's. Great Place!!! Great People!!! What more could you need!!!Matthew Kennedy
Another fantastic job by Ed and Cheryl, ive been using them since 2003 for both my vehicles. Thank you for going the extra mile for this large job I cant thank you enough. Always honest and would trust them with any job big or small. Thanks again.Gino L.
Ben and the staff at MAC'S auto are the best. Fixed my wife 2013 Nissan Altima Air Conditioner at a moments notice, and our rear brakes after assessing our vehicle when doing the Air Conditioning service. Very Nice Staff and High Integrity. I will put the word out for others to bring their cars for repair.Harold & Michelle Gordon
Emailed hoping they were open to fix a screw in my tire. They got back to me within 1/2 hour and I was on my way to have it fixed. Super nice people and I'll definitely be back in the future.Karen
I've tried other auto repair shops in Leicester and find Mac's to be the most honest, I never worry they will recommend something that isn't necessary.Tom M.
Great service. Awesome mechanic!Kings of Pressure Power Washing
Best place ever good honest people who are friendly. Fair price and good service!Edward R.
I've used this shop perhaps 10 times. They always meet or beat expectations. What's really exceptional, though, is how well they explain to a customer what needs to be done, how, why and how much.Evan P.
Great People! Great Shop!Tom D.
Mac's was recommended to me by a friend who has taken his cars to Mac's for years. I had an issue with my brakes and they told me it might be pretty pricey if the calipers had to be worked on as well. To my delight, they said it was just the pads that needed to be replaced and that the calipers were fine. It would have been easy for them to just say yes and charge me the added cost of doing the calipers, but they didn't. I have also gone there for oil changes, to have my brake switch replaced, and to have my cylinders replaced. Each time they have always been upfront, honest, and tried to keep the price down as much as they can. The staff there is courteous and go above and beyond to do whatever they can for their customers. I'm due for a brake check and will be contacting them for that! I would highly recommend Mac's to anyone that lives around the Worcester area. The location may be a bit tricky to get out of, but it's worth the trip as you won't find a better, honest repair shop!Mary Le
I Have been going to Macs Auto for years now. What I like about Macs is they tell you like it is they do not force repairs on you. Why did I visit Macs the first time it was by word of mouth, and the fact that I was fed up with the dealer prices. One of the times I was at the dealer they told me I needed brakes it cost me close to $700 dollars. The next time I needed brakes I went to Macs and was astonished the price was in the $300s, that one experience made me a long time customer. They are very reasonable and accommodating for instance this winter when I operated my window switch the window regulator broke with the window down on one of the coldest days of the season, when I went to Macs with no appointment they were able to raise my window and send me on my way in 15 minutes and didn't even charge me for the service. Another time with my Chevy Venture the windshield wipers got stuck in the up position, I remember visiting the dealer in the past for this same issue yes it was in the winter and due to snow, when I was at the dealer they charged me $150 dollars to repair it, they said the wiper arm motor was broken. The following year it happened again, during one of my oil changes at Macs I mentioned this windshield wiper problem and Macs was able to fix it in 3 minutes with no tools and also no charge. It is these little things that make them stand out as an excellent Auto Service provider and the only way I ever see not using them is if the car repair is in warranty and I have to use the dealer.Jeffrey L.