TESTIMONIALS

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You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Mac's Auto Repair:

I've tried other auto repair shops in Leicester and find Mac's to be the most honest, I never worry they will recommend something that isn't necessary.

Tom M.


Great service. Awesome mechanic!

Kings of Pressure Power Washing


Best place ever good honest people who are friendly. Fair price and good service!

Edward R.


I've used this shop perhaps 10 times. They always meet or beat expectations. What's really exceptional, though, is how well they explain to a customer what needs to be done, how, why and how much.

Evan P.


Great People! Great Shop!

Tom D.


Mac's was recommended to me by a friend who has taken his cars to Mac's for years. I had an issue with my brakes and they told me it might be pretty pricey if the calipers had to be worked on as well. To my delight, they said it was just the pads that needed to be replaced and that the calipers were fine. It would have been easy for them to just say yes and charge me the added cost of doing the calipers, but they didn't. I have also gone there for oil changes, to have my brake switch replaced, and to have my cylinders replaced. Each time they have always been upfront, honest, and tried to keep the price down as much as they can. The staff there is courteous and go above and beyond to do whatever they can for their customers. I'm due for a brake check and will be contacting them for that! I would highly recommend Mac's to anyone that lives around the Worcester area. The location may be a bit tricky to get out of, but it's worth the trip as you won't find a better, honest repair shop!

Mary Le


I Have been going to Macs Auto for years now. What I like about Macs is they tell you like it is they do not force repairs on you. Why did I visit Macs the first time it was by word of mouth, and the fact that I was fed up with the dealer prices. One of the times I was at the dealer they told me I needed brakes it cost me close to $700 dollars. The next time I needed brakes I went to Macs and was astonished the price was in the $300s, that one experience made me a long time customer. They are very reasonable and accommodating for instance this winter when I operated my window switch the window regulator broke with the window down on one of the coldest days of the season, when I went to Macs with no appointment they were able to raise my window and send me on my way in 15 minutes and didn't even charge me for the service. Another time with my Chevy Venture the windshield wipers got stuck in the up position, I remember visiting the dealer in the past for this same issue yes it was in the winter and due to snow, when I was at the dealer they charged me $150 dollars to repair it, they said the wiper arm motor was broken. The following year it happened again, during one of my oil changes at Macs I mentioned this windshield wiper problem and Macs was able to fix it in 3 minutes with no tools and also no charge. It is these little things that make them stand out as an excellent Auto Service provider and the only way I ever see not using them is if the car repair is in warranty and I have to use the dealer.

Jeffrey L.


Associations

  • ACDelco
  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • IATN (International Automotive Technicians' Network)
  • Jasper
  • NAPA
  • World Pac
  • ALL-DATA
  • BBB (Better Business Bureau)
  • Car Care Aware

Vehicle Tips

  • According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.
  • The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)
  • Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.
  • Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.
  • Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.
  • A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.
  • Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.
  • Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.
  • Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.
  • Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.
  • Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.
  • Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.
  • Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.
  • Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.
  • Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.
  • Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.
  • Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.
  • Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.
  • Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.
  • Inspect the suspension system regularly. This will extend the life of the vehicle's tires.